When you arrive at NMSU, you will receive a brand-new laptop that will be provided free of charge during your time at NMSU. Tech support will also be available for the entirety of your college career at NMSU.
We understand that not everyone arrives on our campus with the resources and expertise needed to operate in an increasing digital world. The Aggie Launch Pad initiative will address those issues. You will be able to choose between a Dell Inspiron or a MacBook Air laptop.
Dell Technologies Support - Use this resource to get the most out of your Dell laptop.
Get Help and Support - Use this resource to get the most out of your Apple MacBook.
Experiencing problem with your Apple or Dell device? Aggie Tech in the NMSU Bookstore is your go-to location for service and support.
The NMSU IT Help Desk in Hardman-Jacobs provides support for many common software and desktop computer issues.
IT maintains a knowledge base of instructions and guides of rrelevant information regarding your technology needs.
Find a wide variety of technology information and help resources from the IT Student Technology group.
New first-time freshmen enrolled for 12 credit hours on the NMSU-Las Cruces campus can reserve one of the laptop models during or after attending their Aggie Welcome and Orientation session. You will need your Aggie ID to order. Select your laptop carefully as your selection will be final.
For assistance, the NMSU Bookstore has a video explaining the ordering process. You can also contact the NMSU Bookstore at 2218mgr@follett.com or 575-646-4431. Additionally, NMSU Bookstore personnel will be available to answer questions during Aggie Welcome and Orientation.
Ordering
To order, visit the NMSU Bookstore's Aggie Launch Pad order page. Laptops must be ordered no later than Friday, February 6, 2026 at 9:59 pm.
Pick-up
Students will pick up their selected laptop at the NMSU Bookstore Aggie Tech located on the first floor. Students must bring their digital or hard Aggie ID card on their designated pick up day and time as follows:
Pick-up schedule for laptop orders placed by Friday, January 9, 2026.
| Aggie ID Ending | Pick-up Date | Pick-up Hours |
|---|---|---|
| 00-24 | Monday, January 19, 2026 | 8:00 am - 12:00 pm |
| 25-49 | Monday, January 19, 2026 | 1:00 - 5:00 pm |
| 50-74 | Tuesday, January 20, 2026 | 8:00 am - 12:00 pm |
| 75-99 | Tuesday, January 20, 2026 | 1:00 - 5:00 pm |
If you miss your designated day and time, you may pick up your laptop starting at 8:00 am on Wednesday, January 21, 2026.
Pick-up schedule for laptop orders placed by February 6, 2026.
| Aggie ID | Pick-up Date | Pick-up Hours |
|---|---|---|
| All | Wednesday, Februrary 11, 2026 | 8:00 am - 5:00 pm |
| All | Thursday, Februrary 12, 2026 | 8:00 am - 5:00 pm |
| All | Friday, Februrary 13, 2026 | 8:00 am - 5:00 pm |
All laptops must be picked up by Friday, February 13, 2026.
The goal is to enhance student success and social mobility through a commitment to learning, degree completion, and career commitment.
NMSU students who receive a laptop through the Aggie Launch Pad initiative may keep their device for educational purposes both inside and outside of the classroom.
MacBook Air M4
Dell Inspiron 15 3520
Detailed specifications can be found on the NMSU Bookstore's 2025 Aggie Launch Pad order page.
AggieTech at the NMSU Bookstore will be student's first point of contact. The NMSU Bookstore/AggieTech may be reached by calling 575-646-4431, visiting their location at 1400 E. University Avenue or emailing 2218mgr@follett.com. Students should mention that their Apple MacBook or Dell Inspiron laptop were provided to them as part of the Aggie Launch Pad initiative.
AggieTech at the NMSU Bookstore will be student's first point of contact. The NMSU Bookstore/AggieTech may be reached by calling 575-646-1791, visiting their location at 1400 E. University Avenue or emailing aggietech@nmsu.edu. Students should mention that their Apple MacBook or Dell Inspiron laptop were provided to them as part of the Aggie Launch Pad initiative.
The laptop will need to be registered on the NMSU network before it can be used on NMSU’s wireless network. For instructions on how to connect your device for Windows please visit Aggie WiFi Instructions for Windows or for Mac please visit Aggie WiFi Instructions for Mac. Aggie WiFi is the recommended network to connect your device to.
The NMSU Bookstore/AggieTech are staffed by Apple and Dell certified service technicians. AggieTech is the primary point of contact for issues related to Apple and Dell laptops that students may be experiencing and may be contacted at 575-646-1791 or by visiting their location at 1400 E. University Avenue.
Yes, the Apple MacBook includes four years of Apple Care. The Dell Inspiron laptop includes a four-year limited warranty related to material or workmanship issues.
Incidents are reviewed on a case-by-case basis however service fee costs may apply. For details, students should call the NMSU Bookstore/AggieTech at 575-646-1791 or visit their location at 1400 E. University Avenue.
A hard copy of the recommended platforms and websites will be distributed directly to students when they pick up their laptops. You can also view/download a copy of the Aggie Launch Page Platforms and Websites document.
Yes, each NMSU student has 1TB of cloud storage through OneDrive. Students may log into the OneDrive app on their Windows computer with their NMSU credentials and save their documents to it. For students with MacOS computers, the OneDrive application must first be installed for it to be used. To install OneDrive, or any of the Microsoft applications, please visit my.nmsu.edu and click on the "Office 365 (Apps)" link at the left side toolbar under the LAUNCHPAD menu. You may be asked to sign in using your NMSU credentials.
