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Start your degree with the newest technology

When you arrive at NMSU, you will receive a brand-new laptop that will be provided free of charge during your time at NMSU. Tech support will also be available for the entirety of your college career at NMSU.

We understand that not everyone arrives on our campus with the resources and expertise needed to operate in an increasing digital world. The Aggie Launch Pad initiative will address those issues. For Fall 2022 students, NMSU is expanding the Aggie Launch Pad initiative! You will be able to choose between a Dell Inspiron or a MacBook Air laptop.

How it works

The Aggie Launch Pad initiative directly corresponds to Goal 1 of NMSU LEADS 2025, the university's strategic plan. That goal is designed to enhance student success and social mobility at NMSU through a commitment to learning, degree completion, and career attainment.

Make the most of your tech

Dell Support

Dell Technologies Support - Use this resource to get the most out of your Dell laptop.

Get Help and Support from Dell

Apple Support

Get Help and Support - Use this resource to get the most out of your Apple MacBook.

Get Help and Support from Apple

Aggie Tech

Experiencing problem with your Apple MacBook or Dell Inspiron? Aggie Tech in the NMSU Bookstore is your go-to location for service and support.

Get Help and Support

Help Desk

The NMSU Information and  Communication Technologies (ICT) Help Desk in Hardman-Jacobs provides support for many common software and desktop computer issues.

Help Desk

Instructions and Guides

ICT maintains a knowledge base of instructions and guides of rrelevant information regarding your technology needs. 

Knowledge Base

Tech Resources

Find a wide variety of technology information and help resources from the ICT Student Technology group.

Resources

Frequently Asked Questions

The goal is to enhance student success and social mobility through a commitment to learning, degree completion, and career commitment. The initiative supplements the distribution of technology with training and workshops available for students so they can learn how to improve their time management, notetaking skills, set and track health and wellness goals, learn and access valuable digital content.

NMSU students who receive a laptop through the Aggie Launch Pad initiative may keep their device for educational purposes both inside and outside of the classroom.

New first-time freshmen enrolled for 12 credit hours on the NMSU-Las Cruces campus and who have registered for Aggie Welcome Orientation can reserve one of the laptops one-week prior to attending their orientation by visiting https://www.bkstr.com/nmsustore/shop/electronics/computers-tablets/aggie-launch-pad-2022  Students will need their Aggie ID Number.  Students should select carefully as their selection is final.  For step-by-step instructions—view the YouTube created by the NMSU Bookstore.   https://www.youtube.com/watch?v=9WAn0ip8QoI

Students will pick up their selected laptop at the NMSU Bookstore on the second floor.  Students must bring their digital or hard Aggie ID card on their designated pick up day. 

For students who ordered their laptop prior to June 30th, they will be notified via their NMSU email that they can pick up their laptop on August 15th, 16th, or 17th.  

For students who ordered their laptop after June 30th, they will be notified via their NMSU e-mail that they can pick up their laptop between September 1st-15th.   

The laptop will need to be registered on the NMSU network before it can be used on the Aggie Air wireless network. Please visit https://kb.nmsu.edu/79693 for detailed instructions on how to do this.

The NMSU Bookstore/AggieTech are staffed by Apple certified service technicians.  Starting in January, 2023 AggieTech will be staffed by Dell certified service technicians.  AggieTech is still the point of contact for issues related to Dell laptops that students may be experiencing.  However, students may be referred to a Dell service center or the mail out option until AggieTech staff are certified to service Dell products.

Yes, the Apple MacBook includes four years of Apple Care. The Dell Inspiron laptop includes a two-year limited warranty related to material or workmanship issues.

Incidents are reviewed on a case-by-case basis however service fee costs may apply.  For details, students should call the NMSU Bookstore/AggieTech at 575-646-1791 or visit their location at 1400 E. University Avenue.

A hard copy of the recommended platforms and websites will be distributed directly to students when they pick up their laptops. You can also view/download a copy of the Aggie Launch Page Platforms and Websites document.

Yes, each NMSU student has 1 TB of cloud storage through OneDrive. Students may log into the OneDrive app on their Windows computer with their NMSU credentials and save their documents to it. For students with MacOS computers, the OneDrive application must first be installed in order for it to be used. Visit https://kb.nmsu.edu/70198 to learn more.

Yes. Students must select their Apple MacBook or Dell Inspiron by 9:59 PM on Friday, September 9, 2022.