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Start your degree with the newest technology

When you arrive at NMSU, you will receive a brand-new laptop that will be provided free of charge during your time at NMSU. Tech support will also be available for the entirety of your college career at NMSU.

We understand that not everyone arrives on our campus with the resources and expertise needed to operate in an increasing digital world. The Aggie Launch Pad initiative will address those issues. For 2024, you will be able to choose between a Dell Inspiron or a MacBook Air laptop.

How it works

The Aggie Launch Pad initiative directly corresponds to Goal 1 of NMSU LEADS 2025, the university's strategic plan. That goal is designed to enhance student success and social mobility at NMSU through a commitment to learning, degree completion, and career attainment.

Make the most of your tech

Dell Support

Dell Technologies Support - Use this resource to get the most out of your Dell laptop.

Get Help and Support from Dell

Apple Support

Get Help and Support - Use this resource to get the most out of your Apple MacBook.

Get Help and Support from Apple

Aggie Tech

Experiencing problem with your Apple MacBook or Dell Inspiron? Aggie Tech in the NMSU Bookstore is your go-to location for service and support.

Get Help and Support

Help Desk

The NMSU Information and  Communication Technologies (ICT) Help Desk in Hardman-Jacobs provides support for many common software and desktop computer issues.

Help Desk

Instructions and Guides

ICT maintains a knowledge base of instructions and guides of rrelevant information regarding your technology needs. 

Knowledge Base

Tech Resources

Find a wide variety of technology information and help resources from the ICT Student Technology group.

Resources

How to get your laptop

New first-time freshmen enrolled for 12 credit hours on the NMSU-Las Cruces campus can reserve one of the laptop models during or after attending their Aggie Welcome and Orientation session. You will need your Aggie ID to order. Select your laptop carefully as your selection will be final.

For assistance, the NMSU Bookstore has created a video explaining the ordering process. You can also contact the NMSU Bookstore at 2218mgr@follett.com or 575-646-4431. Additionally, NMSU Bookstore personnel will be available to answer questions during Aggie Welcome and Orientation.

Students starting Summer/Fall 2024

Ordering

Ordering information for students starting Summer/Fall 2024 will be available here soon.

Pick-up

Students will pick up their selected laptop at the NMSU Bookstore Aggie Tech located on the first floor. Students must bring their digital or hard Aggie ID card on their designated pick up day and time as follows:

Aggie ID Ending In Pick-up Date Pick-up Hours
00-24 Monday, August 19, 2024 8:00 am - 12:00 pm
25-49 Monday, August 19, 2024 1:00 - 5:00 pm
50-74 Tuesday, August 20, 2024 8:00 am - 12:00 pm
75-99 Tuesday, August 20, 2024 1:00 - 5:00 pm

If you miss your designated day and time, you may pick up your laptop starting at 8:00 am on Wednesday, August 21, 2024. Laptops must be picked up by Friday, October 4, 2024.

Frequently Asked Questions

The goal is to enhance student success and social mobility through a commitment to learning, degree completion, and career commitment. The initiative supplements the distribution of technology with training and workshops available for students so they can learn how to improve their time management, notetaking skills, set and track health and wellness goals, learn and access valuable digital content.

NMSU students who receive a laptop through the Aggie Launch Pad initiative may keep their device for educational purposes both inside and outside of the classroom.

The MacBook Air M2’s specifications include CPU M2, RAM 8GB, Graphics M2 and Storage 256GB. The Dell Inspiron 15 3250’s specifications include CPU Intel 7, RAM 16GB, Graphics Intel Xe, and Storage 512GB.

AggieTech at the NMSU Bookstore will be student's first point of contact. The NMSU Bookstore/AggieTech may be reached by calling 575-646-4431, visiting their location at 1400 E. University Avenue or emailing 2218mgr@follett.com. Students should mention that their Apple MacBook or Dell Inspiron laptop were provided to them as part of the Aggie Launch Pad initiative.

AggieTech at the NMSU Bookstore will be student's first point of contact. The NMSU Bookstore/AggieTech may be reached by calling 575-646-1791, visiting their location at 1400 E. University Avenue or emailing aggietech@nmsu.edu. Students should mention that their Apple MacBook or Dell Inspiron laptop were provided to them as part of the Aggie Launch Pad initiative.

The laptop will need to be registered on the NMSU network before it can be used on the Aggie Air wireless network. Please visit https://kb.nmsu.edu/79693 for detailed instructions on how to do this.

The NMSU Bookstore/AggieTech are staffed by Apple and Dell certified service technicians. AggieTech is the primary point of contact for issues related to Apple and Dell laptops that students may be experiencing and may be contacted at 575-646-1791 or by visiting their location at 1400 E. University Avenue.

Yes, the Apple MacBook includes four years of Apple Care. The Dell Inspiron laptop includes a two-year limited warranty related to material or workmanship issues.

Incidents are reviewed on a case-by-case basis however service fee costs may apply. For details, students should call the NMSU Bookstore/AggieTech at 575-646-1791 or visit their location at 1400 E. University Avenue.

A hard copy of the recommended platforms and websites will be distributed directly to students when they pick up their laptops. You can also view/download a copy of the Aggie Launch Page Platforms and Websites document.

Yes, each NMSU student has 1 TB of cloud storage through OneDrive. Students may log into the OneDrive app on their Windows computer with their NMSU credentials and save their documents to it. For students with MacOS computers, the OneDrive application must first be installed in order for it to be used. Visit https://kb.nmsu.edu/70198 to learn more.